Last Updated: [10 December 2025]
Welcome to wroga.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you use our platform to book salon services or manage your salon business.
1. Information We Collect
We collect information depending on whether you are a Customer (booking a service) or a Salon Owner (using our platform).
A. For Customers (Users booking appointments):
- Personal Information: Name, Phone Number, and Email Address provided during the booking process.
- Booking Details: Service selected, appointment date/time, and the specific Salon chosen.
- Note: We do not collect credit card details for service bookings, as payments are made directly at the salon (“Pay at Venue”).
B. For Salon Owners (Subscribers):
- Business Information: Salon Name, Address, Contact Number, and Staff details.
- Account Information: Username, Password, and Email used for the Dashboard.
- Payment Information: For your monthly subscription fee (e.g., ₹499/month), payment is processed securely via third-party gateways (e.g., Razorpay/Stripe). We do not store your card details on our servers.
2. How We Use Your Information
We use the collected data for the following purposes:
- To Facilitate Bookings: Sharing Customer name and booking time with the respective Salon Owner so they can prepare for the service.
- To Manage Accounts: Allowing Salon Owners to access their private dashboards and manage their schedules.
- Communication: Sending booking confirmations, reminders, or cancellations via Email, SMS, or WhatsApp.
- Subscription Billing: Processing monthly rental fees for Salon Owners.
- Support: Responding to your inquiries or technical issues.
3. Data Sharing and Disclosure
We respect your privacy and do not sell your data. However, data is shared in the following specific scenarios:
- Between Customer and Salon: When a Customer books a slot, their Name and Phone Number are shared with the specific Salon Owner they booked with. The Salon Owner requires this to fulfill the service.
- Service Providers: We may use third-party tools (like WhatsApp API, SMS gateways, or Payment Processors) to facilitate our services.
- Legal Compliance: If required by law or legal process.
4. Cookies
Our website uses cookies to enhance user experience (e.g., keeping you logged in). You can choose to disable cookies through your browser settings, but some features of the site may not work properly.
5. Data Security
We implement appropriate security measures (including SSL encryption and restricted dashboard access) to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our platform connects you with various Salons. While we vet our partners, we are not responsible for the privacy practices or service quality of individual Salons.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: Info@wroga.com
- Phone: +91 9274511282